Last updated September 22, 2012
INLAND EMPIRE PLUMBING TAKES YOUR PRIVACY SERIOUSLY.
Please read the following to learn more about our privacy policy (“Privacy
Policy”). This Privacy Policy applies to the use of the Sites (as defined
below), including by both consumers and real estate professionals (real estate professionals
including, without limitation, REALTORS® , homebuilders, lenders, remodelers, home
service professionals and other non-consumer service professionals, are referred
to as “Professionals”). Professionals, consumers and other persons using
the Sites are individually and collectively referred to as “you”, and
INLAND EMPIRE Plumbing and its subsidiaries and affiliates are referred to as, "
INLAND EMPIRE Plumbing", "we", "us" and "our".
We use the Sites to provide you with information, resources, tools, products and
services specific to the real estate industry and related markets, and to provide
you with information about us and our advertisers, and our respective products and
services.
The INLAND EMPIRE Plumbing family of sites (the "Site(s)"), are committed
to implementing policies and procedures designed to protect your privacy and security,
in addition to providing you with the best possible online experience. To that end,
we want you to understand what kinds of information we gather about you, how this
information is used and safeguarded, and how you can control its use.
In conjunction with this Privacy Policy, you should also review our Terms of Use
for a complete understanding of the rules governing our Sites.
Click here for information on Internet safety and security from the Federal Trade
Commission.
WHAT INFORMATION IS COLLECTED FROM ME?
Information You Give Us: Information collected from you will vary, depending on
how you use the Sites and what information you may choose to provide to us (whether
through email or otherwise). It's possible to browse most sections of the Sites
without submitting any personally identifiable information. Personally identifiable
information (“Personal Information”) means individually identifiable
information about you that we collect online, including but not limited to, your
full name, a user name and password, email address, phone number, physical address,
or, for certain products or services, your social security number, or financial
information, and for certain e-commerce transactions your credit card information.
If you choose to take advantage of some of our products and/or services, or to access
certain of our tools or Site functionality, you may be asked to provide Personal
Information. Certain Professionals may also be requested to provide your license
or MLS ID#. Whenever we ask for Personal Information, we strive to provide a link
to this Privacy Policy to help you understand how your Personal Information will
be used before you decide whether to disclose it. You can choose not to provide
us with Personal Information, but then you may not be able to fully take advantage
of certain features of our Sites and we may not be able to provide you with certain
requested information, products and/or services.
Automatic Collection of Information: Like many Web sites on the Internet, we automatically
track certain information about you as you visit and use our Sites to help us to
better understand how the Sites are used and how we can enhance your overall experience
on each Site. This information may include your computer’s Internet Protocol
address, the URLs and Site pages you’ve visited, the number of times you visit
each Site page, what downloads and/or search queries you have made, how long you
spent on particular sections of each Site and on each Site generally, and your browser
type. This automatically gathered data includes information provided through the
use of "cookies" (which is described in more detail below).
Information from Cookies: Cookies are small files that we send to and store on your
computer so that we can recognize it as a unique machine the next time you visit
the Sites. You are always free to decline any cookies we use if your browser permits.
Some of our advertisers and third-party service providers may also utilize their
own cookies. Several of them may be part of the Network Advertising Initiative's
("NAI") Self Regulatory Principles Governing Online Preference Marketing.
To opt out of the INLAND EMPIRE Plumbing Online Preference Marketing, every email
sent has an opt-out option. In addition, we and our service providers sometimes
use "clear GIFs" in connection with cookies and other website functions.
Clear GIFs perform administrative functions without detracting from your online
experience. They may be used to perform statistical and administrative tasks including
measuring site and page traffic, verifying advertising avenues and positioning images
on the web. Clear GIFs do not collect Personal Information.
INFORMATION SHARING DISCLOSURE - HOW IS MY INFORMATION USED AND SHARED?
The use of your information depends on the context in which it is collected. Therefore,
pay special attention to the categories below that relate to the features of the
Sites that you wish to utilize.
PERSONAL INFORMATION
We may share the Personal Information we collect from you only with your consent
or under the following circumstances:
User-Requested Services and Information: Certain products or services on our Sites
may seek Personal Information from you, which may be used in the following ways:
- For products and services provided by the Sites, the information you submit is used
by us to provide the information, product or service you've requested. We may also
share this information with others, but only to the extent necessary to fulfill
your request or to facilitate your use of their services. When sharing such information
in such a manner, we may also share your Internet Protocol (IP) address. In addition,
we may use any registration information that you submit as set forth in the “Registration
Information” section below.
- We may use other companies and individuals to perform supporting functions for the
various tools, functionality, products and services offered through our Sites on
our behalf. These service providers will not be permitted to use the information
collected from you for any other purpose other than performing the support functions
for INLAND EMPIRE Plumbing.
- For products and services offered to you jointly by us and a third party, your Personal
Information may be shared with or independently gathered by the third party. In
these situations, INLAND EMPIRE Plumbing will only use your Personal Information
as outlined in this Privacy Policy, but the third party may use the information
in different ways. You can tell when a product or service is offered by a third
party, because a page of the Sites will be "co-branded" and will display
the third party's logo and/or name along with our own, or you will be linked to
the third party's site to complete the transaction. Please be aware that each company
we do business with has its own policies regarding the use and protection of your
information that may differ from those outlined in this Privacy Policy.
User-Initiated Communication: From time to time, portions of the Sites may enable
you to send email to us or to third parties and to participate in public bulletin
boards and discussion groups. All postings to public bulletin boards and discussion
groups become our property. Your Internet Protocol (IP) address may be included
in any email that you send, whether to us or to third parties. Whenever you choose
to initiate these kinds of communication with us, or anyone else, you may be contacted
in return. Also, remember that our bulletin boards and discussion groups are open
to the public, and therefore, your postings can be seen by anyone and are not protected
by us or any other entity. Please use your own discretion when deciding what to
post and whom to contact. We reserve the right, in our sole discretion, to edit
or delete inappropriate postings from our bulletin boards and discussion groups.
This reservation of rights shall not under any circumstances obligate us to conduct
such edits or deletions, nor shall it cause us to be liable for any such edits or
deletions.
Referrals: If you participate in any referral service we may offer:
Consumers: We use the information you submit to determine which of our participating
professional(s) may be able to serve your needs. We may then forward your information,
which may include Personal Information, contained on our sign-up form to certain
professional(s), who may then contact you.
Professionals: You may receive information from consumers seeking your products
or services, including, without limitation, their Personal Information. Because
protecting consumer privacy is important, we require that you treat data received
from Move consumers as if it was still on the Sites and in accordance with this
Privacy Policy. You may only use the information sent to you via our Sites for the
purposes of providing products and/or services to the consumer. We require that
you otherwise not share, use or transmit this information to or with any third party
without the consumer’s consent.
Protection of rights: We will release Personal Information if we believe that such
action is appropriate to: (1) comply with legal process, (2) enforce the Terms of
Use Agreement for the applicable Site, or (3) identify, contact or bring legal action
against persons or entities who are or we believe will cause injury to us or a third
party, or (4) otherwise protect the rights, property or personal safety of INLAND
EMPIRE Plumbing, its employees, Site users or others.
Asset transfers: We continue to develop our business and in doing so might choose
to buy or sell other businesses or assets. Personal Information is generally one
of the transferred assets acquired or transferred in such transactions.
Registration Information: The Personal Information you provide when you become a
registered user or customer of one of the Sites is used primarily to help us customize
your online experience, increase the convenience of accessing new tools, products
and services, and, if applicable, provide the products and/or services you purchase
or request. This Personal Information may also be shared among the Sites to make
your use of the Sites more convenient by, for example, limiting the number of times
you have to register with us. Your email address serves as a unique identifier in
our record system, and together with your password is designed to prevent unauthorized
access to any information you choose to store on the Sites. The data you give us
about your personal preferences and demographics (e.g., your age, ZIP code, occupation
or the like) may be used to help us offer content, advertisements, products, and
services that we believe will be of interest to you. In addition, we may share this
information, in aggregate form, with our current and potential advertisers so that
they can present advertisements more effectively. If you forget your password for
any registered area of the Sites, we have an automated password recovery system,
which can be accessed by clicking on the "Forgot Password?" link on the
sign-in page.
- Unless you specify that you'd prefer not to hear from us, we may use the email address
you provide at the time of registration to contact you for promotional or other
purposes. You may have these communications terminated at any time by opting out
through your member profile on the applicable Site, or by clicking on any “unsubscribe”
link contained in a promotional email. Please be aware that opting out on one of
our Sites, does not opt you out from any of our other Sites. If you would like to
request to opt out with respect to all of the Sites please use our contact us form
with your requests.
- Professionals. Personal Information provided to us from your trade association is
not shared with third parties, unless you authorize it directly. We may offer a
newsletter to keep you abreast of the products and services on the Sites or other
professional products and services. Information such as your license number or personal
financial information will not be shared with third parties except to complete a
transaction or as provided in the paragraphs above. Additionally, information provided
by you for the purposes of offering your products and services to others via one
or more of the Sites will be shared with others, including consumers accessing one
or more of the Sites. To the extent such information is necessary to offer such
products and services it will be posted on the applicable Site(s). This may include,
without limitation, your full name, email address, license number, state of license,
address, phone number, graphic images and any other data intended to help consumers
identify or contact you and for your products and services.
NON-PERSONAL INFORMATION
Automatically Gathered Information: Information that is automatically gathered,
including through the use of cookies, may be shared among the Sites and in aggregate
form with other third parties, including listing providers, and advertisers, so
that we may better understand how the Sites are used and to enhance your overall
experience on the Sites. When such data is aggregated, all Personal Information
is eliminated.
Children’s Privacy: Our Sites are general audience Web sites. If you are under
the age of 13 you should not register or provide information on our Sites. We do
not collect Personal Information from any person we actually know is a child under
the age of 13. If you have knowledge that a child under the age of 13 has submitted
Personal Information to us, please notify us immediately.
HOW CAN I ACCESS AND CHANGE MY INFORMATION?
To view, edit or delete the Personal Information you submitted on the Sites during
registration, the purchase of a product or service, or elsewhere as described above:
Consumers: Follow the instructions found in the "My Profile" or "Edit
Your Profile" area of the Site(s) where you registered or submitted Personal
Information. If you would like us to no longer use or share with our affiliates,
partners or other service providers, your Personal Information we may gather from
you to market information to you.
Professionals: You may edit your information by returning to the area of the Site
where you registered and modifying the information there, or by calling our Customer
Care Center. By contacting Customer Care to make such changes, you expressly authorize
Customer Care to access your data for the purposes of completing your requested
edits, modifications and/or deletions.
HOW IS MY INFORMATION PROTECTED?
Whenever Personal Information about you is stored on our computers, that information
is password-protected from unauthorized access or use. In addition, this information
is kept on servers that are located behind a firewall. Since your financial information
and certain other Personal Information (i.e., your social security number) is especially
sensitive, we take special care to keep it secure. We will only electronically transmit
or ask for this information over secure Internet connections using SSL (Secure Sockets
Layer) encryption, the currently accepted standard for online security, and security
keys. In addition, we require password authentication from any third parties you
have authorized to receive this information. Finally, to the extent that we may
ask for your social security number, credit card number or financial information,
these will be stored on secure designated servers where access is limited to individuals
in departments charged with using such information only in connection with processing
your orders for products and services purchased; provided, however, that those orders
processed by our partners, marketing allies and service providers that provide the
service or product requested may store such information on their servers which are
governed by such third party’s privacy policy and security procedures.
Of course, we appreciate your help in safeguarding the integrity of your own and
others' privacy. We hope you'll use common sense whenever you disclose Personal
Information over the Internet. Just as importantly, we encourage you to let us know
immediately if you suspect that the information you share with us is being used
in any way contrary to this Privacy Policy. Finally, unfortunately no data transmission
over the Internet or the storage of information on servers can be guaranteed to
be 100% secure and while we strive to protect your personal information, as described
herein, we cannot guarantee or warrant its complete security. To contact us, please
use our contact form.
SCOPE OF THIS PRIVACY POLICY: OUTSIDE LINKS
Be aware that our Sites link to other Web sites that may collect personally identifiable
information about you. This Privacy Policy only applies to the Sites, and we are
not responsible for the privacy practices or the content for any linked Web sites.
You should refer to the privacy policies and statements of other Web sites or contact
the respective Webmasters of those Web sites to obtain information regarding their
information collection, use and disclosure policies.
EFFECTIVE DATE AND MODIFICATIONS
This Privacy Policy is effective as of the date first written above and may be updated
and modified from time to time by us in our sole discretion. If we choose to update
or modify this Privacy Policy, such updated or modified policy shall become effective
five (5) business days after its posting on the applicable Site(s). Accordingly,
we encourage you to periodically review this Privacy Policy and the Sites in order
to keep apprised of our current privacy practices. If you do not agree to any provision
of this Privacy Policy, or any update or modification thereto, please do not use
the Sites.
CONTACTING US
If you have concerns about this Privacy Policy or our privacy practices in general
please contact us.